Partners in care is an Australian owned and operated company
Our Vision
To be the default choice provider of software solutions for care businesses servicing 50% of all home care operators in Aged and NDIS by 2024. Our goal is to support start-ups and experienced operators to become more successful in what they do for our community.
Our Mission
Using our software, we enable Home Care Providers to excel in driving business outcomes and delivering better customer experiences.
Our Values
- Listen
- Have fun and make it happen
- Love the customer in everything we do
- Quality
Why Partners in Care?
We are more than a software provider, we partner with home care providers to improve business performance and work towards our customer’s goals. Our solution is software but we will be introducing much more support for business owners in the future.
Our team
Our team is highly experienced, having developed solutions, created opportunities and helped businesses become successful using technology.
Co-Founder/Customer Development Manager:
Karl has 16 years experience in education, training, sales, marketing, customer experience and human resources. He’s highly experienced in using CRMs to drive business, loves software that makes your job easier and believes that improving customer experience is paramount.
Co-Founder/Customer Success Manager:
Mike has 12 years experience in Information Technology and business management across multiple industries spanning finance, payments and telecommunications. An industry leader in implementing and managing IT projects, websites, app development and software system operations.
What is Careflo?
Careflo is a purpose-built home care system designed to run a business. Its unique design was based on consulting with care businesses specifically reviewing processes, mobility, productivity, financial performance and compliance needs. We then benchmarked it across three major principles:
- The software needed to be extremely easy to use, must reduce administration time and deliver outstanding service outcomes.
- It needed to support care providers who deliver funded and non-funded, home and community care.
- It needed to make sense for a business owner who could see their entire profitability for each service type they delivered.
Careflo guarantee
We know Careflo will change your life and give you back time. Here are 5 guarantees:
- Scheduling: You’ll experience immediate time savings by connecting the right support worker to the right customer.
- Administration: You’ll save time on every transaction – Careflo is flexible and simple enough to adjust charges and expenses.
- Mobile workers: You and your team will travel less distances and do less paperwork.
- Finance: You can track your profitability weekly and spend less time on claiming funds, running the financials and sending invoices.
- Information management: Careflo makes it easier to store all important information needed for compliance and audits.