Onboarding

Onboarding

It’s easy to get set up. All you need is an internet connection. Your personalised and secure software login will be created and the system is ready for you to use.

New starters get a series of free 1:1 online onboarding sessions to ensure you are on track. This is further supported by instructional user guiding created in the software to follow.

System support

Your business is in safe hands; our support hours are from 9am – 6pm. Users have the follow options to connect with us if they have a system-based questions.

Email

Live chat

Phone support

Ticketing system

Extra Training required?

Not everyone learns the same way or would like to become a super user on the software. From beginner to advanced training we offer business owners online 1:1 and group training to give you a competitive edge.

Dedicated Account Training
  • Dedicated 1:1 online session with our super users
  • Customised training on specific modules
  • Hourly rate applies (Minimum of 2 hours)
Performance Coaching
  • Dedicated 1:1 online session with our business experts
  • A total end-to-end review to improve business processes
  • Hourly rate applies (Minimum of 3 hours)

Contact us

Getting the right software can save your care business valuable time, costs and support your employees from day one. Contact us today and learn how.

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